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Last Updated: 01/06/2026
BidRefurb.com respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place bids, make purchases, contact us, or use our services.
By using BidRefurb.com, you agree to the collection and use of information as described in this Privacy Policy.
This Privacy Policy applies to information collected through:
BidRefurb.com
User accounts
Auction registrations
Bidding and purchase activity
Contact forms
Email communications
Payment, pickup, and shipping processes
Website analytics and cookies
This policy applies to customers, bidders, visitors, and registered users of BidRefurb.com.
We may collect personal information that you provide directly to us, including:
Name
Email address
Phone number
Billing address
Shipping address
Company name, if applicable
Username and account details
Payment-related information
Order history
Bidding history
Pickup or delivery details
Messages or inquiries sent to us
Identification or verification information, if required
We may also collect technical information automatically when you use the website, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time and date of visits
Referring website
Login activity
Cookies and similar tracking data
We use your information to operate and improve BidRefurb.com, including to:
Create and manage user accounts
Allow users to bid on auctions
Process purchases and invoices
Arrange pickup, shipping, or delivery
Communicate with users about bids, orders, payments, and account activity
Send account notices, password resets, and service messages
Prevent fraud, abuse, unpaid bidding, and unauthorized access
Improve website performance and user experience
Respond to customer support requests
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
We may also use your contact information to send updates, auction notices, or promotional messages. You may unsubscribe from marketing emails where applicable.
If you choose to sign in or register using Google Sign-In, Google may share certain account information with BidRefurb.com, such as:
Your name
Your email address
Your Google account ID
Your profile information, depending on permissions granted
We use this information only to create, connect, or authenticate your BidRefurb.com account.
Using Google Sign-In does not give BidRefurb.com access to your Google password, Gmail, Google Drive, or other private Google services unless clearly requested and authorized.
Payments may be processed by third-party payment providers. BidRefurb.com does not store full credit card numbers unless specifically supported and secured by an authorized payment provider.
Payment processors may collect and process payment details according to their own privacy policies and security practices.
We may store payment status, transaction references, invoices, order totals, and related billing records for accounting, tax, fraud prevention, and customer service purposes.
We may use your name, phone number, email address, shipping address, and order details to arrange pickup, shipping, delivery, or order communication.
If shipping is provided by a third-party carrier, necessary shipment information may be shared with that carrier.
BidRefurb.com may use cookies and similar technologies to:
Keep users logged in
Remember preferences
Improve website functionality
Analyze website traffic
Protect against fraud and abuse
Support advertising or remarketing, if enabled
You can control cookies through your browser settings. Disabling cookies may affect website functionality, including login, bidding, checkout, and account features.
We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use the website.
Analytics tools may collect information such as IP address, device type, browser type, pages visited, time spent on pages, and traffic sources.
This information helps us improve website performance, navigation, auction listings, and customer experience.
We may send emails related to:
Account registration
Email verification
Password resets
Bid confirmations
Auction updates
Winning bid notifications
Invoices and payment reminders
Pickup or shipping instructions
Customer service replies
Website policy updates
Promotional or marketing messages, if applicable
You may unsubscribe from promotional emails where an unsubscribe option is provided. Transactional and account-related emails may still be sent when necessary.
We do not sell your personal information.
We may share information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping carriers
Email service providers
Website hosting providers
Fraud prevention tools
Analytics providers
IT support providers
Legal, accounting, or compliance professionals
Government or law enforcement authorities where required by law
We only share the information needed for the relevant service or legal requirement.
If BidRefurb.com is involved in a merger, sale, acquisition, restructuring, financing, or transfer of business assets, user information may be transferred as part of that transaction.
If this occurs, we will take reasonable steps to ensure your information remains protected.
We retain personal information for as long as necessary to:
Provide our services
Maintain user accounts
Complete transactions
Resolve disputes
Prevent fraud and abuse
Meet tax, accounting, legal, and business record obligations
Enforce our Terms and Conditions
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
Security measures may include:
Password-protected accounts
Secure hosting
SSL encryption
Access controls
Monitoring for suspicious activity
Limited access to customer information
Use of trusted third-party providers
However, no website, email system, or online service is completely secure. Users are responsible for keeping their account login information confidential.
You are responsible for:
Keeping your password secure
Using accurate account information
Updating outdated contact or shipping details
Logging out when using shared devices
Contacting us if you suspect unauthorized account access
BidRefurb.com is not responsible for unauthorized access caused by weak passwords, shared passwords, compromised email accounts, or user negligence.
You may access or update certain account information by logging into your BidRefurb.com account.
You may also contact us to request help updating, correcting, or reviewing your personal information.
We may need to verify your identity before making changes or releasing account information.
You may request deletion of your account by contacting us.
Some information may need to be retained for legal, tax, accounting, fraud prevention, dispute resolution, or transaction record purposes.
Deleting an account may not delete completed invoices, transaction history, payment records, or records we are legally required to keep.
BidRefurb.com is not intended for children. Users must be legally able to create an account, place bids, and make purchases.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we may delete the information and close the account.
BidRefurb.com is operated from Canada. If you access the website from outside Canada, your information may be processed and stored in Canada or by third-party service providers in other jurisdictions.
By using the website, you understand that your information may be transferred and processed outside your province, state, or country.
BidRefurb.com may contain links to third-party websites, services, payment providers, shipping providers, or tools.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. You should review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
Continued use of BidRefurb.com after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, contact us at:
BidRefurb.com
Email: support@bidrefurb.com
Website: https://bidrefurb.com