New refurbished IT auctions are uploaded and close every Tuesday and Thursday. 

Terms and Conditions

Terms and Conditions

Last Updated: 01/06/2026

Welcome to BidRefurb.com. These Terms and Conditions govern your use of our website, auction platform, products, services, and any purchases or bids made through BidRefurb.com.

By accessing our website, creating an account, placing a bid, purchasing an item, or using any part of our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website.


1. About BidRefurb.com

BidRefurb.com is an online auction and sales platform for refurbished, used, liquidation, surplus, and open-box technology products and related items. Products may include, but are not limited to, desktops, laptops, monitors, servers, networking equipment, accessories, electronics, and other business or consumer technology items.

Unless clearly stated otherwise, items sold on BidRefurb.com are not brand new and may show signs of prior use.


2. Account Registration

To bid, purchase, or access certain areas of the website, users may be required to create an account.

You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

BidRefurb.com reserves the right to suspend, restrict, or terminate any account if we believe the user has violated these Terms, provided false information, failed to complete payment, abused the platform, or acted in a fraudulent or harmful manner.


3. Eligibility

By using BidRefurb.com, you confirm that you are legally able to enter into binding agreements and complete purchases in your jurisdiction.

BidRefurb.com may refuse service, cancel bids, cancel orders, or restrict access at its sole discretion.


4. Auction Listings

BidRefurb.com makes reasonable efforts to describe products accurately. However, product descriptions, photos, specifications, grades, quantities, conditions, and included accessories may not always be complete or error-free.

Photos may be representative and may not show the exact unit unless specifically stated.

It is the bidder’s responsibility to review the full listing, condition notes, photos, specifications, pickup/shipping details, and any stated defects before placing a bid.


5. Product Condition

Items may be refurbished, used, tested, partially tested, untested, open-box, surplus, or sold for parts/repair.

Condition grades, if provided, are for general guidance only. Cosmetic wear may include scratches, dents, scuffs, sticker residue, missing rubber feet, worn keyboards, screen marks, casing damage, or other signs of use.

Unless clearly stated in the listing, batteries, adapters, cables, accessories, software, operating systems, licenses, manuals, original packaging, and mounting hardware are not guaranteed to be included.


6. Bidding

By placing a bid, you are making a binding offer to purchase the item if you are the winning bidder.

Bids cannot be withdrawn unless BidRefurb.com approves the withdrawal at its sole discretion.

Do not bid unless you are ready and able to complete the purchase.

BidRefurb.com reserves the right to cancel, reject, or remove bids that appear suspicious, fraudulent, mistaken, abusive, or in violation of these Terms.


7. Winning Bids and Payment

If you are the winning bidder, you agree to pay the final winning bid amount, plus any applicable taxes, buyer premiums, shipping fees, handling fees, storage fees, or other applicable charges.

Payment must be completed within the time period stated on the website or invoice.

If payment is not received on time, BidRefurb.com may cancel the order, suspend the account, offer the item to another bidder, relist the item, or take other action as needed.

Unpaid orders may result in account restrictions or permanent account termination.


8. Buyer Premium and Fees

Some auctions may include a buyer premium or additional fees. If applicable, these fees will be shown on the listing, checkout page, invoice, or auction terms.

By placing a bid, you agree to pay all applicable fees associated with the purchase.


9. Taxes

Applicable taxes will be charged where required by law. Taxes may include HST, GST, PST, or other applicable taxes depending on the buyer’s location and the nature of the transaction.

Buyers are responsible for any additional duties, customs fees, import charges, brokerage fees, or taxes that may apply to shipments outside the seller’s province or country.


10. Pickup, Shipping, and Delivery

Items may be available for pickup, shipping, or both, depending on the listing.

Buyers are responsible for reviewing the pickup or shipping options before placing a bid.

If pickup is required, items must be picked up within the stated pickup period. Items not picked up within the required timeframe may be subject to storage fees, cancellation, forfeiture, or resale.

If shipping is offered, shipping costs may be added to the invoice. Shipping timelines are estimates only and are not guaranteed.

BidRefurb.com is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, failed delivery attempts, or events outside our control.


11. Risk of Loss

Risk of loss or damage passes to the buyer once the item is picked up by the buyer, released to the buyer’s authorized representative, or handed to the shipping carrier.

For shipped items, any claims related to shipping damage must be reported immediately and may require photos, packaging, and carrier inspection.


12. Returns, Refunds, and Cancellations

All sales are final unless otherwise stated in the specific listing or approved by BidRefurb.com.

Returns or refunds may be considered only if an item is materially different from the listing description or if a warranty applies.

Items sold “as-is,” “untested,” “for parts,” “no returns,” or “final sale” are not eligible for return unless required by law.

BidRefurb.com reserves the right to approve, deny, or limit returns at its discretion.

Shipping fees, handling fees, buyer premiums, and payment processing fees may be non-refundable.


13. Warranty

Unless otherwise stated in the listing, products are sold as refurbished or used items and may not include a manufacturer warranty.

If BidRefurb.com provides a warranty, the warranty period and coverage will be stated in the listing, invoice, or warranty policy.

Warranty coverage does not include damage caused by misuse, accidents, liquid damage, physical damage, unauthorized repairs, software issues, user error, incompatible accessories, or normal wear and tear.

Batteries, consumables, accessories, cosmetic condition, and software are not guaranteed unless specifically stated.


14. Product Testing

Items may be tested to different levels depending on the product type, quantity, source, and listing details.

A listing may state that an item is tested, partially tested, powers on, untested, or sold for parts. These terms are not guarantees beyond what is specifically described in the listing.

Buyers should review each listing carefully before bidding.


15. Software, Licenses, and Data

Computers and electronic devices may or may not include operating systems, software licenses, recovery media, activation keys, or original software.

BidRefurb.com is not responsible for installing, activating, transferring, or supporting software unless specifically stated.

Buyers are responsible for ensuring that any software they install or use is properly licensed.

Any data storage devices sold by BidRefurb.com are intended to be wiped or reset where applicable; however, buyers should perform their own data wipe, reset, or security checks before use.


16. Errors and Listing Corrections

BidRefurb.com reserves the right to correct errors, update listings, cancel auctions, cancel bids, cancel orders, or refuse transactions due to pricing errors, description errors, inventory issues, technical problems, system errors, or suspected abuse.

If an error affects an active auction or completed order, BidRefurb.com may cancel the transaction and issue a refund if payment was already made.


17. Prohibited Conduct

Users may not:

Violation of these rules may result in account suspension, cancellation of bids or orders, legal action, or permanent ban from the platform.


18. Account Suspension or Termination

BidRefurb.com may suspend, restrict, or terminate any user account at any time if we believe the user has violated these Terms, failed to pay, created risk for the platform, abused the auction process, or engaged in suspicious activity.

BidRefurb.com may also cancel current bids or orders connected to a suspended account.


19. Limitation of Liability

To the maximum extent permitted by law, BidRefurb.com is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, business interruption, lost data, loss of use, or replacement costs.

BidRefurb.com’s total liability for any claim related to a product or transaction will not exceed the amount paid by the buyer for that specific item.


20. No Guarantee of Availability

BidRefurb.com does not guarantee that any product, auction, feature, or service will always be available. Auctions may be changed, extended, shortened, cancelled, or removed at any time.

The website may occasionally be unavailable due to maintenance, updates, technical problems, or circumstances beyond our control.


21. Privacy

Your use of BidRefurb.com is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.


22. Third-Party Services

BidRefurb.com may use third-party services for payment processing, shipping, authentication, analytics, email, fraud prevention, or other website functions.

We are not responsible for third-party service outages, errors, policies, or actions.


23. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes shall be handled in the appropriate courts or tribunals located in Ontario, unless otherwise required by law.


24. Changes to These Terms

BidRefurb.com may update these Terms and Conditions at any time. Updated terms will be posted on this page with a new “Last Updated” date.

Continued use of the website after changes are posted means you accept the updated Terms.


25. Contact Information

For questions about these Terms and Conditions, contact us at:

BidRefurb.com
Address: support@bidrefurb.com
Website: https://bidrefurb.com